Guest services
We go above and beyond
Book our services
Book a number of our guest services in advance to ensure that our Concierge team and Village hosts are prepared to assist you throughout your visit.
book now
Use Hands-free Shopping and enjoy complimentary shuttle transfers back to the RER A station!
With Hands-free Shopping, we’ll take care of your purchases while you enjoy your visit to the Village. For an even more seamless experience, we’re offering complimentary shuttle transfers from the Village to Val d'Europe/Serris-Montévrain RER A station when you use Hands-free Shopping from 19 July to 31 August 2025.
It's the little things that count
Make your day easier with the following extras - become a member now to unlock the complimentary some of the services
Free Village Wi-Fi
Free Parking
Wheelchairs*
Dog strollers (dog's maximum weight: 20kg)*
Luggage drop off*
Electric car charging
Motorcycle helmet storage
Baby changing rooms
Lost and found service
Find out more about our guest services at the La Vallée Village Welcome Center or call +33 (0)1 60 42 35 00.
View on the map*Free of charge for La Vallée Village Members
