Guest services
Hands-free Shopping
Leave your purchases with us!
And collect them once you’ve finished shopping.*
Our tip: this service is complimentary for La Vallée Village members. Become a member now or sign in here to discover more.
How does it work?
01. Register for the service
Visit Concierge Services or contact us using the details below to register anywhere in the Village! You’ll receive a confirmation email, including your unique QR code and reference, that’s valid for the day.
02. Scan your QR code
Present your unique QR code in the boutiques at the point of purchase. The sales advisors will seal your purchases, ready for collection by our Hands-free Shopping team.
03. Collect your purchases
At the end of your visit, head to the Drop-off Area to collect your bags. Please let us know by phone 20 minutes before your departure, so our team can prepare your purchases.
Contact us
Use Hands-free Shopping and enjoy complimentary shuttle transfers back to the RER A station!
With Hands-free Shopping, we’ll take care of your purchases while you enjoy your visit to the Village. For an even more seamless experience, we’re offering complimentary shuttle transfers from the Village to Val d'Europe/Serris-Montévrain RER A station when you use Hands-free Shopping from 19 July to 31 August 2025.
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