GUEST SERVICES
Hands-free Shopping
More to discover. Less to carry
Christmas lists, party-season finds and something for yourself. Hands-free Shopping lets you enjoy all of it without carrying a thing. Reserve before you arrive, then shop at your own pace and let each participating boutique know you're using the service. We'll collect your purchases and keep them safe throughout the day, ready for you when you leave.
It's an exclusive benefit for our members, and the most enjoyable way to experience the Village during its busiest season.
Reserve Hands-free Shopping before you visit
Discover shopping hands-free
How it works
Booking
Pre-book online through our website or app. Alternatively, you can book upon arrival at Concierge Services or Guest Services.
Check-in and shop
Visit either Guest Concierge, Guest Services or one of our In-Village Hosts who will be able to check in those who have pre-booked or they will take you through the simple registration process. Simply scan your membership code in the app at the checkout in the boutiques. Your bags will be labelled, scanned and sealed.
Collect
When you're ready you can collect your shopping from your chosen collection point. Your bags are scanned and removed from our dedicated Hands-free shopping bags and presented as they were in the boutique.