Guest services

Hands-free Shopping

We'll carry your bags so you don't have to

Our Hands-free Shopping allows you to shop till you drop & relax while we collect & pack all of your purchases ready for you to collect at the end of the day.

Sign up now and try the service for free, or if you are already a member at levels 2 or 3, enjoy it always free of charge.

How does it work?

  1. Activate the service

    Visit the Concierge or send a WhatsApp message to +39 340 287 6455 to register.

  2. Shop

    Show your unique code directly in the boutique at the time of payment and leave your bags to continue shopping—our staff will collect them for you.

  3. Collect

    Call us 30 minutes before leaving the Village and pick up your purchases at The Concierge.

Already a member? Activate the service